Overview
At Paylocity, research drives product decisions across a fast-moving HR and payroll platform. For Tyler Downer, a Staff UX Researcher, dependable insight starts with reaching the right people - participants who match the study and actually show up.
Tyler's work is grounded in learning through observation: watching how people really behave, rather than relying on what they say in the abstract. That only works when the people in a study are genuinely who they claim to be, which is where participant quality becomes the foundation of everything that follows.
In their words
Because every participant signs up directly and is verified, Tyler can review profiles and screener responses before a session ever begins - choosing people who fit the study instead of hoping the right person shows up. Verified identities mean fewer surprises, fewer wasted sessions, and more time spent on the research itself.
Why it works
Respondent is built around a panel of verified participants who joined directly - not aggregated or resold. Researchers reach real people who match their criteria, screen them with confidence, and count on them to show up.
