How Microsoft's UX team recruits the right participants.

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For Matt Brodsky, a Senior UX Researcher at Microsoft, that means recruiting and screening the right people without the overhead of building and managing a panel.

Overview

Microsoft is among the research teams that rely on Respondent to reach verified participants.

Because every participant signs up directly and is verified, Matt can see who he's talking to before a study ever begins: reviewing profiles and screener responses, then choosing the people who actually fit.

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In their words

With verified profiles and screener responses in one place, deciding who to book stops being guesswork. Matt can filter for the attributes that matter to a study and move straight to scheduling, and the responses start coming back fast.

Respondent saves me a ton of time. I can look at somebody's profile, review their screener responses, and choose whether or not they're right for my study.
Matt BrodskySenior UX Researcher · Microsoft
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Why it works

Respondent is built around a panel of verified participants who joined directly, not aggregated or resold. Researchers reach real people who match their criteria, screen them with confidence, and start hearing from them quickly.

What researchers say

The quality of Respondent participants is generally much higher, and I expect a very low no-show rate.
Tyler DownerStaff UX Researcher · Paylocity
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