Our customers: turning insights into impact

We’re deeply inspired by research teams large and small, who craft research projects that uncover unique, game-changing insights.

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Leading brands choose us to find research participants

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Customer Stories


Respondent’s cloud-based enterprise research platform was the natural solution for a cloud-based enterprise like IBM. After an initial test, IBM stuck with Respondent for 3 reasons - participant quality, speed and simplicity. 


Undergirding all of the work Huge does is their commitment to quality research. Extensive qualitative and quantitative research is both fully integrated into their creative process, as well as offered as its own service. To refine their approach to recruiting research participants, Huge turned to Respondent.


With a growing roster of clients, Alation wanted to gain a better understanding of how their product was being used. With no firmly established research process in place, Alation began using Respondent to quickly source and recruit participants who could give them the insights they needed.


Industry: Financial Services | # Employees: 45,000 | Use case: B2C & B2B

Allstate uses an integrative approach to research that combines on-site testing with remote sessions, which meant they were juggling several local and national recruitment firms before turning to Respondent.


Industry: Digital Agency | # Employees: 400 | Use case: B2C & B2B

Instrument, an integrated digital agency does research on behalf of their marquee brand clients. John Whaley, their Director of Research and Testing at Instrument chose Respondent after trying a few other tools.


Industry: Technology | # Employees: 2,000 | Use case: B2B Niche

GitLab's research team conducts a lot of research focused on software developers. Will Leidheiser, their Senior User Researcher chose Respondent for finding very niche participants.

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