Customers / Huge

How Huge sources verified participants in minutes - not weeks.

Industry
Creative agency · Product design & research
Team
Research
Researcher
Jacqueline Jordan · GVP, Research
How they use Respondent
Sourcing participants for surveys, segmentation & ethnography
Huge

Overview

Huge is a full-service creative agency that designs products, campaigns, and research for Fortune 100 clients. As GVP of Research, Jacqueline Jordan runs studies that range from quick surveys to large segmentation projects and ethnography - often on tight client timelines.

Before Respondent, sourcing participants meant stitching together recruitment firms with LinkedIn and Instagram outreach. It was slow, expensive, and the quality wasn't always there. The team would sometimes uncover professional market-research participants, which is exactly what good research needs to avoid.

"It seemed too good to be true. The users are great, their social media is verified, and I actually know who they are."

In their words

With Respondent, Jordan's team reaches verified participants directly and picks the right people fast. Calendar integration, streamlined payments, and the ability to pause a project make studies easier to run - and make client budgets far easier to estimate up front.

"I couldn't believe they could come in that quickly. With Respondent, we can get people and pick them faster than in other ways."

Why it works

Respondent is built around a panel of verified participants who joined directly - not aggregated or resold. For an agency, that means qualified people in minutes instead of weeks, predictable costs, and research the team can stand behind in front of clients.

15 min
To source qualified participants, vs. weeks before
4.3M+
Verified participants on Respondent
150
Countries covered
More from research teams

What other teams say about Respondent.

Microsoft
Enterprise · UX research
"Respondent has made my research both more effective and more rapid. I'm able to get participants very quickly and start seeing responses basically overnight."
Matt Brodsky · Senior UX Researcher, Microsoft
B2B SaaS · UX research
"The quality of Respondent participants is generally much higher, and I expect a very low no-show rate."
Tyler Downer · Staff UX Researcher, Paylocity
Enterprise · B2B research
"A good screener can get you access to customers within two to three days."
Eric MahlstedtEric Mahlstedt · Research Leadership, IBM
What I love about Respondent is that I can publish a study on Sunday at 2pm and within three hours, I've got 40 candidates.
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