Respondent
vs. User Interviews

Compare the best and largest recruitment platforms and choose the one best fit for your research needs

  • Phone-verified Participants
  • More Control with Audience Quotas
  • No extra fees or add-ons

Respondent is the better value User Interviews alternative

Respondent and User Interviews are both trustworthy research panel providers that help teams recruit, schedule, and pay for high-quality research participants for professional and consumer studies. Although the quality of participants is similar, Respondent stands out in a few ways:

Flexible Pricing
and Terms

Unmoderated and
Survey Pricing

Better Value
Participants

User Interviews

Panel

Respondent’s panel includes more than 3 million phone-verified participants. The platform focuses on high-quality consumer and professional audiences, with an average participant rating of 4.9/5. This makes the panel strong for both consumer research and specialized studies.

User Interviews offers 6 million participants on their panel but does not clarify whether these are panel sign ups or verified participants ready for research studies.

Pricing

Respondent operates on a pay-as-you-go model where researchers pay a fee per session. Unmoderated and survey rates are available, there are no paid add-ons, no recruit limits for pay-as-you-go, and our rates are consistently more affordable.

User Interviews offers a PAYG model where you pay a fee with credits but at a higher price per session, and with recruiting volume limits. There are also no unmoderated or survey rates available for researchers.

Performance

Respondent maintains a fraud rate below 1% through panel-wide, project, and participant review processes. Our high quality panel enables filling research studies as quickly as 1.5 days with show rates at 95%. Our audience quotas feature also gives more researchers more control on recruitment.

The platform also provides reliable turnaround for filling research studies. User Interviews also reports fraud rates at less than 0.6% and participant show rates at 93.5%. They currently don’t have capabilities for audience quotas.

Product Focus

Respondent is a participant panel built to recruit and manage verified consumers and professionals. Respondent is 100% focused on building panel, prioritizing audience quality and expanding reach.

User Interviews is a research operations platform and a panel is is one of its core features, alongside a recruit hub and participant insight capture.

Leveraging AI

AI is used for participant verification, fraud detection, and matching. Respondent also uses AI in project recommendations, giving researchers suggestions on titles and descriptions to optimize their research projects.

User Interviews employs AI for participant matching, screening, and fraud detection. They recently offered AI Insights on each participant.

Panel

Respondent’s panel includes more than 3 million phone-verified participants. The platform focuses on high-quality consumer and professional audiences, with an average participant rating of 4.9/5. This makes the panel strong for both consumer research and specialized studies.

User Interviews

Respondent’s panel includes more than 3 million phone-verified participants. The platform focuses on high-quality consumer and professional audiences, with an average participant rating of 4.9/5. This makes the panel strong for both consumer research and specialized studies.

Pricing

Respondent operates on a pay-as-you-go model where researchers pay a fee per session. Unmoderated and survey rates are available, there are no paid add-ons, no recruit limits for pay-as-you-go, and our rates are consistently more affordable.

User Interviews

User Interviews offers a PAYG model where you pay a fee with credits but at a higher price per session, and with recruiting volume limits. There are also no unmoderated or survey rates available for researchers.

Performance

Respondent maintains a fraud rate below 1% through panel-wide, project, and participant review processes. Our high quality panel enables filling research studies as quickly as 1.5 days with show rates at 95%. Our audience quotas feature also gives more researchers more control on recruitment.

User Interviews

The platform also provides reliable turnaround for filling research studies. User Interviews also reports fraud rates at less than 0.6% and participant show rates at 93.5%. They currently don’t have capabilities for audience quotas.

Product Focus

Respondent is a participant panel built to recruit and manage verified consumers and professionals. Respondent is 100% focused on building panel, prioritizing audience quality and expanding reach.

User Interviews

User Interviews is a research operations platform and a panel is is one of its core features, alongside a recruit hub and participant insight capture.

Leveraging AI

AI is used for participant verification, fraud detection, and matching. Respondent also uses AI in project recommendations, giving researchers suggestions on titles and descriptions to optimize their research projects.

User Interviews

User Interviews employs AI for participant matching, screening, and fraud detection. They recently offered AI Insights on each participant.

*Based on publicly available information as of October 2025

What you can expect from the Respondent Panel

You can screen participant details before inviting
them to your projects

  • Work Email Verified
  • <1% Report Fraud
  • >95% Show Rate
  • 4.9/5 Average Participant Rating

See how Respondent works

Want to see the platform in action? Take an interactive tour of the Respondent researcher platform in our Demo Hub

View demo

FAQ

What is User Interviews?

Like Respondent, User Interviews is a user research recruiting platform that helps connect researchers with verified participants. They operate as a research operations platform and a panel is one of its core features, alongside a recruit hub and participant insight capture.

How are Respondent and User Interviews different?

Respondent and User Interviews are both reliable research recruitment platforms that make it easy for teams to find high-quality participants for consumer and professional studies. Respondent offers greater flexibility, better overall value, and discounted pricing for unmoderated studies and surveys.

Can I recruit participants in Respondent and User Interviews?

Yes, both platforms give you access to research participants from different demographics and locations. Respondent’s product focuses on building a high-quality panel while User Interviews is a research platform with recruitment as a core feature.

Do Respondent and User Interviews have verified participants?

Both Respondent and User Interviews verify participant information. With Respondent, however, additional phone verification is required. All 3 million participants in Respondent are verified by phone, email, and LinkedIn.

Customer Success Stories

Bewertet mit 4,6 von 400+ Bewertungen auf G2.com

John Whaley

Director, Research and Testing - Instrument

We tested out a few platforms and quickly realized that Respondent was getting us good people fast. That’s frankly all we need.

Taylor Jennings

Lead UX Researcher - Chili Piper

Respondent helps me easily find the exactly-right participants for my projects. Further, it works for any type of research project with any kind of participant.

Jacqueline Jordan

GVP, Research at Huge

The participants have been who they say they are, we can verify them, and they're super responsive. Respondent has helped us do better research and be better researchers.

Find your first research participant in 15 minutes

Respondent is the fastest way to recruit, screen, and pay research participants - all in the same place