Respondent
vs. User Interviews

Compare the best and largest recruitment platforms and choose the one best fit for your research needs

  • Phone-verified Participants
  • More Control with Audience Quotas
  • No extra fees or add-ons

Respondent is the better value User Interviews alternative

Respondent and User Interviews are both trustworthy research panel providers that help teams recruit, schedule, and pay for high-quality research participants for professional and consumer studies. Although the quality of participants is similar, Respondent’s terms are more flexible, participants are better value, and unmoderated and survey pricing is available.


Here’s how Respondent is different:

AI Project
Recommendations

Unmoderated and
Survey Pricing

100% Focus on
Panel Building

Respondent

User Interviews

Panel

Respondent’s panel includes more than 3 million phone-verified participants. The platform focuses on high-quality consumer and professional audiences, with an average participant rating of 4.9/5. This makes the panel strong for both consumer research and specialized studies.

User Interviews offers 6 million participants on their panel but does not clarify whether these are panel sign ups or verified participants ready for research studies.

Pricing

Respondent operates on a pay-as-you-go model where researchers pay a fee per session. Unmoderated and survey rates are available, there are no paid add-ons, no recruit limits for pay-as-you-go, and our rates are consistently more affordable.

User Interviews offers a PAYG model where you pay a fee with credits but at a higher price per session, and with recruiting volume limits. There are also no unmoderated or survey rates available for researchers.

Performance

Respondent maintains a fraud rate below 1% through panel-wide, project, and participant review processes. Our high quality panel enables filling research studies as quickly as 1.5 days with show rates at 95%. Our audience quotas feature also gives more researchers more control on recruitment.

The platform also provides reliable turnaround for filling research studies. User Interviews also reports fraud rates at less than 0.6% and participant show rates at 93.5%. They currently don’t have capabilities for audience quotas.

Product Focus

Respondent is a participant panel built to recruit and manage verified consumers and professionals. Respondent is 100% focused on building panel, prioritizing audience quality and expanding reach.

User Interviews is a research operations platform and a panel is is one of its core features, alongside a recruit hub and participant insight capture.

Leveraging AI

AI is used for participant verification, fraud detection, and matching. Respondent also uses AI in project recommendations, giving researchers suggestions on titles and descriptions to optimize their research projects.

User Interviews employs AI for participant matching, screening, and fraud detection. They recently offered AI Insights on each participant.

*Based on publicly available information as of October 2025

What you can expect from the Respondent Panel

You can screen participant details before inviting
them to your projects

  • Work Email Verified
  • <1% Report Fraud
  • >95% Show Rate
  • 4.9/5 Average Participant Rating

See how Respondent works

Want to see the platform in action? Take an interactive tour of the Respondent researcher platform in our Demo Hub

View demo

Incentive Calculator FAQ

How accurate is this incentive calculator for user research recruiting?

Participant recruitment is a function of the right incentive, maximum reach and accurate audience targeting. The incentives recommended by this tool rely on data from thousands of projects that have been recruited for successfully on Respondent and hence these recommendations are made with a high degree of confidence. Read our blog article to learn more about how this incentive calculator works.

What is the difference between B2B and B2C recruiting?

B2B recruiting is used to recruit business professionals on the basis of their professional attributes such as job function and seniority. B2C recruiting is used to recruit consumer audiences on the basis of demographic attributes such as location and age.

How do I estimate incentives for a job function that is not listed in the incentive calculator?

Please select the most proximate job function to the job role that you are looking for, and make reasonable assumptions to extrapolate from the recommended incentive.

Will this incentive amount change if I need to recruit participants in a short window?

Yes. The values recommended on this UX research incentive calculator are based on average project lifecycles of 1-2 weeks for completion of recruitment. If you are working on a tighter timeline, we suggest that you increase the incentive you offer.

Does Respondent have the participants I am looking for, in this incentive calculator query?

Odds are, the answer is yes. Respondent has over 3M participants and a 3-step participant recruitment process of matching with our existing panel, offering commissions to our panel to invite relevant matches from their network and a team of recruiting experts who specialize in boosting hard-to-recruit campaigns. Publish your project on Respondent with the right incentive, and we will find your participants.

Customer Success Stories

Bewertet mit 4,6 von 400+ Bewertungen auf G2.com

John Whaley

Director, Research and Testing - Instrument

We tested out a few platforms and quickly realized that Respondent was getting us good people fast. That’s frankly all we need.

Taylor Jennings

Lead UX Researcher - Chili Piper

Respondent helps me easily find the exactly-right participants for my projects. Further, it works for any type of research project with any kind of participant.

Jacqueline Jordan

GVP, Research at Huge

The participants have been who they say they are, we can verify them, and they're super responsive. Respondent has helped us do better research and be better researchers.

Find your first research participant in 15 minutes

Respondent is the fastest way to recruit, screen, and pay research participants - all in the same place