Customers / Microsoft

How Microsoft's UX team recruits the right participants.

Industry
Enterprise software · Productivity
Team
UX Research
Researcher
Matt Brodsky · Senior UX Researcher
How they use Respondent
Recruiting & screening verified participants
Microsoft

Overview

Microsoft is among the research teams that rely on Respondent to reach verified participants. For UX researchers like Matt Brodsky, a Senior UX Researcher at Microsoft, that means recruiting and screening the right people without the overhead of building and managing a panel.

Because every participant signs up directly and is verified, Matt can see who he's talking to before a study ever begins - reviewing profiles and screener responses, then choosing the people who actually fit.

"Respondent saves me a ton of time. I can look at somebody's profile, review their screener responses, and choose whether or not they're right for my study."

In their words

With verified profiles and screener responses in one place, deciding who to book stops being guesswork. Matt can filter for the attributes that matter to a study and move straight to scheduling - and the responses start coming back fast.

"Respondent has made my research both more effective and more rapid. I'm able to get participants very quickly and start seeing responses basically overnight."

Why it works

Respondent is built around a panel of verified participants who joined directly - not aggregated or resold. Researchers reach real people who match their criteria, screen them with confidence, and start hearing from them quickly.

4.3M+
Verified participants on Respondent
150
Countries covered
4.6/5
Average rating across 400+ reviews on G2
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What other teams say about Respondent.

B2B SaaS · UX research
"The quality of Respondent participants is generally much higher, and I expect a very low no-show rate."
Tyler Downer · Staff UX Researcher, Paylocity
Consulting · Multi-study
"I can publish a study on Sunday at 2pm and within three hours, I've got 40 candidates."
Katie HensleeKatie Henslee · Consultant, Deloitte
Agency · Research
"The participants have been who they say they are, we can verify them, and they're super responsive."
Jacqueline Jordan · GVP, Research, Huge
Respondent helps me easily find the exactly-right participants for my projects. It works for any type of research project with any kind of participant.
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